What keeps Islamic mobile banking customers loyal?
نویسندگان
چکیده
منابع مشابه
Banking Behavior of Islamic Bank Customers in Bangladesh
This study investigates the banking behavior of Islamic bank customers in Bangladesh. By collecting data from a sample of 100 customers of Islamic banks, researchers conducted a comprehensive profile analysis, a number of chi-square tests, and t tests and found a number of key findings as to the behavior of Islamic bank customers in Bangladesh. First, most of the customers of Islamic banks fall...
متن کاملIslamic Shari'a Concepts governing Islamic Banking finance
Introduction It is submitted that accepting Islamic Banking within the western regulatory framework has encountered many impediments. A conventional bank is an institution that holds a banking license issued by banks' regulatory authorities which authorizes the chartered institution to conduct fundamental banking services such as receiving deposits, making loans, providing and saving account se...
متن کاملA Profile Analysis of the Customers of Islamic Banking in Peshawar, Pukhtunkhwa
The call of giving all subscribers a greater opportunity in the Islamic banking systems is well documented in the literature of the first decade of this millennium. Many banks and financial institutions across the world have attempted to implement programs aiming at increasing the customer’s involvement in terms of investment and financing with varying degrees of success. The study describes th...
متن کاملWhat Keeps the E-banking Customer Loyal? a Multigroup Analysis of the Moderating Role of Consumer Characteristics on E-loyalty in the Financial Service Industry
At first sight the Internet imposes the ideal medium for carrying out banking activities, due to its cost savings potentials and speed of information transmission. From a technological and cost-driven standpoint it may seem quite logical for banks to shift as many banking activities online as possible. At the same time, the question of how to retain customers' loyalty arises when the relationsh...
متن کاملEmpirical Investigation of Customers’ Perception and Adoption Towards Islamic Banking Services in Morocco
The main purpose of the study is to examine the willingness of the Moroccan customers to adopt Islamic banking services and the factors that may influence their decision. A total of 200 questionnaires were randomly distributed to Moroccan banking customers, out of which 146 were properly filled and returned. Multiple regression and one sample t-test were subsequently applied. The results showed...
متن کاملذخیره در منابع من
با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید
ژورنال
عنوان ژورنال: Journal of Islamic Marketing
سال: 2019
ISSN: 1759-0833
DOI: 10.1108/jima-08-2017-0090